Privacy Policy

Your Privacy Matters

Bound Creative understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers, members and stakeholders and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Information about us.

Data Controller: Bound Creative
Limited Company registered in England and Wales under company number 12421685.
ICO Registration number: ZB086118.

What does this notice cover?

This Privacy statement explains how we use your personal data, how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

This privacy statement applies to all the company whenever we collect personal data (including via digital platforms and the company website

What is Personal Data?

Personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

Legal Basis for Processing

We will only use the personal information you provided us where the law permits. Generally we will process your personal data in the following ways:

What are your rights?

Under the UK Data Protection Act 2018 you have the following rights, which we will always work to uphold:

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in this statement.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

What Personal Data do we collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

How do we use your Personal Data?

Your personal data may be used for one of the following purposes:

You may be contacted and asked to take part in an evaluation of your personal experience of a learning activity. If you are contacted, the purpose of the interview or survey will be explained to you and you will be given the option to say yes or no to taking part. Contractors will use your details only for the purpose of carrying out the evaluation and in accordance with the UK Data Protection Act 2018.

With your permission, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and/or post with information, news, and offers on our services

You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out


As with many other websites, we utilise standard technology cookies on our website. A cookie is a small file which asks permission to be placed on your computer. These files help us analyse web traffic on each visit to our site. These cookies help us analyse data about our website and improve our website in order to ensure that we continue to meet the needs of our customers. We only use this information for statistical analysis purposes and then the data is removed from the system. You can choose to accept or decline these cookies through your web browser settings to decline cookies if you prefer, however this may affect your use of the website

How long do we keep your Personal Data?

We will not keep your personal data for any longer than is necessary. Your personal data will therefore be kept in line with our retention schedule which is available upon request.

How and where do we store or transfer your Personal Data?

We will only store your personal data in the UK. This means that it will be fully protected under the UK Data Protection Act 2018.

Do we share your Personal Data?

We may only share your personal data with other our contractors who provide training services to Bound Creative. Due diligence in relation to the protection of your personal information is carried out with anyone who falls into this category.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

We will not sell, distribute or lease your personal data with any other third parties unless we have your explicit permission or we are required to do so by law.

How can you access your personal data?

If you want to know what personal data we have about you, you can ask us for details of the personal data held and for a copy of it. This is known as a “subject access request”.

You can make a subject access requests verbally or in writing using our contact information.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one calendar month of receiving it. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

How can you contact us?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details

Changes to this privacy notice.

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on our website

Bound Creative Ltd – Privacy Statement V1. Updated June 2021.

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